Ventura County’s Leading Business VOIP Provider

We eliminate this problem by providing a hands-on concierge-style VOIP phone service in which we handle everything, including on-site installation, configuration and programming of call routing, and call flow/call logistics design. The result is a completely turnkey VOIP system that removes all of the guesswork and troubleshooting.

Our service is unique because—unlike big-box providers, who simply sell your phones to self-install—we want to actively maintain and support your systems, with the overarching goal of establishing long-term working relationships. Over the course of our support, we'll also provide direction to your company so that everyone is comfortable with all of the features of your new phone system. This speaks to a greater point about VOIP phone systems in general.

Many businesses struggle with establishing the phone system to work reliably on a regular basis, and even more, organizations have staff who isn't instructed by the service provider in how to maximize all of the features of the phone system. So, although the phone system may be up and running, your team isn't necessarily being as effective as possible if they're not well-versed in the assorted features that are available to them. Going back to one of the primary advantages of a VOIP system, being all of the modern features that you can use for a proportionately small fee, this is all a wasted effort if you don't know how to use all of the features fluently. We've dealt with most of the big-box telecom companies, and we've tested their customer support personally.

We've found a pattern of slow response times to support inquiries, solutions, or walkthroughs that are often overly complicated in language. In many cases, recommendations and troubleshooting don't actually solve the problem. This is only exacerbated by the ever-changing host-side protocols, which can often disrupt your phone services even when you haven't changed anything on your end.